NAOC: & Eastern Europe Microsoft CS: Microsoft CS: Microsoft CS: East & Africa Microsoft CS: Microsoft CS: Europe North Microsoft CS: Europe & Benelux Microsoft CS: Risk Team - If your account has been blocked, or you need to increase your credit on account, please reach out to the Risk team. If you do not succeed in reaching an agent, try again using a different web browser, use in-private browsing mode, as well as clearing the browsers cache and cookies. Windows Hello does require a compatible camera or fingerprint reader.
If you don't see Windows Hello in Sign-in options, then it may not be available for your device. Select the Windows Hello method that you want to set up, Select Set up.
Email Collections Team - If you need to prepay, or a payment seems to be missing, if an order is on Credit Hold in Order Central, please contact our Collections team. In the Selection issue (Choose a help topic) > select the best option presented that is closest to your question > Next > Text chat support. Go to Start > Settings > Accounts > Sign-in options.
